Appointment Policy [Privacy Policy] [Payment Policy]
Appointment Policy
To allow ample time for all patients and scheduled surgical
procedures, we operate by appointment only. Because we are mobile, most appointments
are scheduled in advance, however we do try to allow time each day for established
patients to be seen on short term notice if need be. By nature of being mobile,
our clinic incurs some unique scheduling challenges. We cannot always predict
traffic and road conditions. In addition, we try to be sure each patient has
been thoroughly examined and treated and all questions answered before moving
to our next appointment. Which is why we schedule our appointments in 3 hour
time-blocks. Occasional appointment delay is inevitable. Please realize that
we make a sincere attempt to see each client on time!
Appointments are scheduled in the following time blocks: 9AM to noon, noon to
3PM, 3-6PM, and after 6PM. We call when we are in route to your appointment.
Please let the appointment desk know if you have any particular scheduling restraints
when calling to make the appointment.
Pets are generally less anxious, although still curious, when coming into our mobile unit for their appointment. Since animals rely upon their sense of smell, they probably still realize they are seeing the veterinarian. Anxious pets do better because there is less anxiety travelling to our clinic, our clinic is not moving, and the "waiting" room is empty. It is extremely important to us that you bring your pet safely into our mobile clinic. We ask that all dogs be on a leash and cats in a carrier.
We do ask for 48 hours notice of rescheduling or cancellation of appointments.